Pre-arrival research streaming · held with discretion, returned with intention.
“They just knew” vs. “that’s creepy” — the line is different for every guest. So the guest draws it. Every signal then clears a second, auditable layer before staff see it.
- Guest draws the lineTheir dial, not ours
- Discretion LayerHaiku 4.5 audits every signal
- Auditable removalsLogged; guest can contest
- Decline onceThe offer never returns
Research streams
Parallel tool calls, gated by Privacy Openness Score.
Tool calls will stream here as the agent works — flight, CRM, web search, Discretion Layer.
The brief
Desk view. What the concierge actually sees.
Submit the reservation above and the brief will compose here from the live research.
Actuators
What the system commits to. Action + reasoning.
Room state, welcome amenity, and itinerary commit here once the dossier completes.
The live thread
Awaiting reservation submission. The thread runs the full lifecycle.
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Awaiting reservation submission
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ETA pending
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Held until brief completes
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Itinerary will populate here
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Pending booking
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Thread continues here